Blended Learning & Spring Break Feeding

All Huntsville City Schools remain closed through April 3rd.  Beginning Monday, April 6th, Huntsville City Schools will begin implementation of a Blended Learning Plan.  The Rock Worship Center & The Dream Center, in partnership with The Manna House, will be continuing curbside meal distribution during spring break.  We are grateful for the support of our community!  For more information about the blended learning plan, academic enrichment activities, and spring break feeding sites, please use the More Information button below to visit the Coronavirus & Crisis Contingency Plan page.

 

The Help Desk is currently available Mon-Fri from 7:30AM - 3:30PM at 256-428-6900.

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IT Help Desk

The IT Help desk is currently operating remotely during normal hours listed below.
General Information

​IT Help Desk information will operate as follow during the School Year:

        Monday - Friday 7:30am - 3:30pm

IT Help Desk Direct Line: 256-428-6900

IT ​Help Desk offers technical support to System Technicians, Library Media Specialist,  teachers, and students to better utilize our digital curriculum.

Student/Faculty
  • password resets for computer logon
  • logon issues with Clever
  • logon issues with Inow
  • Troubleshoot and analyze data in relation to various software systems

Assist System Technicians and Library Media Specilist to troubleshoot technical issues at the schools

Monitor and review ConnectWise Ticketing System

CONTACTS: 

Carla Frasier - IT Help Desk          
Vicki M. Pape - IT Help Desk    
Phillip Drane - IT Help Desk       
Liz Arthur - Operations Help Desk 

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