IT Help Desk
The IT Help desk is currently experiencing technical difficulties with phone systems. Please contact them via helpdesk@hsv-k12.org until further notice.
General Information
IT Help Desk information will operate as follow during the School Year:
Monday - Friday 7:30am - 3:30pm
IT Help Desk Direct Line: 256-428-6900
IT Help Desk offers technical support to System Technicians, Library Media Specialist, teachers, and students to better utilize our digital curriculum.
Student/Faculty
- password resets for computer logon
- logon issues with Clever
- logon issues with Inow
- Troubleshoot and analyze data in relation to various software systems
Assist System Technicians and Library Media Specilist to troubleshoot technical issues at the schools
Monitor and review ConnectWise Ticketing System
CONTACTS:
Carla Frasier - IT Help Desk
Vicki M. Pape - IT Help Desk
Phillip Drane - IT Help Desk
Liz Arthur - Operations Help Desk